We at Softytop are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information (“Personal Information”) you share with us. We are also committed to complying with the General Data Protection Regulation.
- How and why Softytop collect information from you
- Who we share your information with, why and on what basis
- What your rights are
Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home. In general, you can visit Softytop Web pages without telling us who you are or revealing any Personal Information about yourself.
How and why Softytop collect information from you
When you buy goods from Softytop, you are entering into a contract with us. At the time of purchasing we ask for a customer to provide us with some personal information at the checkout or on our contact pages. Without this personal information we would not be able to provide you with our goods and services in a satisfactory manner. This personal information includes:
- Email address
- Full name
- Shipping address
- Billing address
- Contact numbers
Who we share your information with, why and on what basis
Softytop works with a number agencies, businesses and trusted suppliers in order to provide our customers with high quality goods and services. These third parties include delivery services such as Royal Mail, TNT, FEDEX, DHL etc. to provide delivery of your goods. Also external workshops for any services that are not available in house. IT companies to support our website and other business services. Marketing companies to support us with our email marketing and our offline marketing. Payment processing providers in order to securely take and manage payments. ( Please note we do not store any payment details for our customers ).
What your rights are
As a customer you are entitled to:
- Right to be informed – to be provided with enhanced privacy notice
- Right of access – to request access to your personal information
- Right to rectify – to have your personal information corrected
- Right to erasure – to have your personal information erased
- Right to restrict processing – to restrict processing of your personal information
- Right to data portability – to electronically move, copy or transfer your personal information in a standard form
- Right to object – to object to processing of your personal information
- Rights with regards to automated individual decision making, including profiling
If you have any general enquiries about your rights or you wish to exercise your rights please contact Softytop@yahoo.com.
Information Commissioner’s Office
The Information Commissioner’s Office (ICO) is the UK’s independent authority set up to promote access to official information and to protect personal information.
The ICO website can be found here: www.ico.gov.uk
Some of our Web pages utilize “cookies” and other tracking technologies. A “cookie” is a small text file that may be used, for example, to collect information about Web site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a Web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.
You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you may not be able to view certain parts of the website and may need to re-enter your user name and password.
Wherever your Personal Information may be held within Softytop or on its behalf, we intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure. All data is stored in a password protected database. Access to the systems where this data can be accessed is restricted to authenticated accounts e.g staff.
Any third parties who have access to personal information must sign a Non-Disclosure Agreement e.g our web-site developers.
Softytop will share information with a third party where there is a legal requirement to do so e.g law enforcement.
Softytop.co.uk is not structured to attract children. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 18 years of age.
Protecting your privacy online is an evolving area, and Softytop Web sites are constantly evolving to meet these demands.